You are perhaps putting a great lot of effort into trying to make your customers happy by listing the products properly, finding the right suppliers, and sending time to time emails to keep consumers updated about the products. However, unless the shipping practices of your business are efficient, none of your efforts will count. The truth is, when we talk about consumer satisfaction, the whole experience of e-commerce breaks down into one single element, i.e., shipping and order delivery. It is an aspect that can either make or break your business.
At DHL Express, we focus on improving all the important aspects of e-commerce shipping. This means taking full control of your platform’s shipping practices – right from offering you the lowest shipping rates to the various options customers may be looking for, like different shipping options. However, the most important factors that you must learn when trying to better your e-commerce shipping practices are broken down into three major points. These are as follows:
- On-time delivery
- Shipping destinations
- Shipping options
Let’s take a look at what these three practices are in detail.
- On-time delivery: Our certified international specialists make sure that all your time-sensitive international shipments are handled with care and delivered without compromising on the speed and quality. Moreover, DHL Express also provides an international time-critical shipping solution by delivering your shipments worldwide before 9:00 AM/10:30AM/12:00 PM on the next possible business day. Not only that, our in-house customs team facilitates customs clearance by providing door-to-door delivery and end-to-end tracking visibility of your package. The best part about our service is that we ensure money-back guarantee and help you with proactive delivery notification only upon request. This can be done from both to and from country locations worldwide.
- Shipping destinations: This basically pertains to the destination you are shipping your goods to. It is an equally important factor in improving your e-commerce shipping practices. For example, for any internationalDHL e-commerce delivery (from Singapore to Europe or the USA), this trusted courier service takes only a few working days within the major cities in these countries. However, due to the pandemic, the transit times may vary for different locations. It is also subject to customs clearance and aircraft availability. Besides, one striking factor about DHL’s shipping practise is that it does all your e-commerce delivery at the doorstep of your preferred location. This is one of the best online shipping practices DHL provides to the customers to have the best experience by getting their orders quickly.
- Shipping options: In this step, you are to decide which shipping carrier is best suited to your unique e-commerce shipping needs. Managing your shipping option helps you to delight the customers as well as keep the shipping costs in check. One way to do this is by partnering with a reputablee-commerce logistics company like DHL Express.
DHL Express offers speedy international delivery service through the various advanced developed tools that are specifically tailored to cater to all e-commerce users. One such tool is MyDHL+ that allows you to settle all the basic shipping needs in one place. Another option is the On-Demand-Delivery (ODD) that offers the consignee six alternate receiving options with the flexibility to receive their order at their own convenience.
Further, DHL also partners with many e-commerce platform brands such as Shopify, Magento, and WooCommerce to name a few to make your online shipping process smooth. By integrating its API feature into these platforms, it provides customers with a customizable option to optimize their cross-border shipments, while managing all the orders easily.
We are dedicated to provide the best quality of service and help e-commerce businesses and customers with more efficient solutions when it comes to shipping practices. So, make the most of your online selling practices by creating a user-friendly experience for you and your customers today.